• Milaha has launched Cross Border Trucking Service to connect customers and follow regional markets.
• Milaha Logistic City (MLC) started to expand its internal capacity and bonded service offering.
• "Milaha Express" service and fast-tracking customs clearance were launched by Milaha Logistic City (MLC).
• The first Hino Showroom in Qatar was Inaugurated.

• The National Cyber Security Agency (NCSA) has granted "Milaha" the Cyber Security Compliance Certification (NIA). The certificate is considered the first of its kind to be awarded to a private company sector.

• Milaha continued to develop its fast-paced digital transformation journey by completing one of the largest Enterprise Resource Planning platform deployments in the region to date with our digital partner Oracle.
• Milaha’s effective safety measures and practices contributed to the wellness of its employees and the reduction in All-Injury Frequency Rate (AIFR) across the group by 30%.
• Milaha expanded its footprint in the global supply chain adding the China-India Express service to our container shipping network.
• Milaha signed the first service contract for its 600,000-barrel capacity Floating Storage and Offloading (FSO) unit.
   

• Milaha continued to expand into new knowledge-based service lines for energy and global EPCI majors, servicing and supporting multiple elements of Qatar’s oil and gas expansion projects.
• Milaha continued to develop its shipyard facilities and capabilities, with the acquisition of a new 230 meter-floating dock, that will be commissioned in 2022.
• Milaha launched its first innovative Hackathon, enabling “Milaha Citizen developers” to create and design digital tools and solutions to facilitate complex processes and tackle business challenges.

• Awarded four Swords of Honor for improved health and safety, and four Globes of Honor for environmental sustainability by the British Safety Council (BSC)
• Milaha added a fourth core business pillar, Marine & Technical Services, with a focus on end-to-end service offerings for vessel owners and operators
• Milaha has partnered with Schlumberger Limited to expand into the well services sector in Qatar by initially developing and equipping well stimulation vessels over the next five years
• Milaha has been a key contributor to support the State of Qatar’s efforts to provide stable and sustainable supply chains during the COVID-19 pandemic
 

• Milaha expanded its investments in its shipyard activities through the acquisition of a new floating dock able to accommodate vessels for ship repair
• Milaha promoted its investments to complete the digital transformation process, by expanding its partnership with Microsoft
• Milaha enhanced its capabilities to strengthen cybersecurity to comply with the ISO 27001 and the National Information Security Standards

• Awarded six Swords of Honor for improved health & safety, and two Globes of Honor for environmental sustainability by the British Safety Council (BSC)
• Milaha completed its deployment of Robotic Process Automation Solutions
• Milaha expanded its geographic footprint into the Black Sea and Mediterranean region through new container shipping services
• Milaha invested in newer, fit-for-purpose assets, from vessels to trucks and further optimizing of the asset base
• Partnered with Microsoft to build a smart-logistic platform using Artificial Intelligence and Internet of Things elements from Microsoft’s cloud ecosystem

• Added Majd, our largest container ship to date, to our already expanding fleet
• Inaugurated and started operations of Milaha Logistics City
• Launched our first ever container service between Qatar and Iraq
• Awarded the Five Star Occupational Health and Safety rating by the British Safety Council
• Started a major digital transformation initiative such as RPA & Oracle Cloud platform

• Launch of warehousing and 3PL services in Oman
• Launch of service between Qatar and Oman
• Launch of direct container service between Qatar and Kuwait
• Enhancement of service between Qatar and India
• Launch of the fastest container service between Pakistan and Qatar
• Launch of regular reefer service between Qatar and Turkey
• Launch of feeder service between Sri Lanka and Bangladesh
• Launch of NVOCC tracking app

• Launch of Singapore office for Milaha Offshore

• QTerminals begins managing phase one of Hamad Port

Launch of first direct container service between Qatar and India

• Strategic transformation and launch of the Milaha brand

• Appointed operator of Doha Port

Acquisition of Qatar Shipping (and Halul Offshore Services as a result)

Equity investment in Qatar Gas Transport Company Ltd. (Nakilat)

Merged land transport, cranage, freight forwarding, customs clearance, and warehousing into Navigation Freight Services

Co-founded Halul Offshore Services through a 50-50 joint venture with Qatar Shipping

Co-founded Qatar Shipping with an equity share of 15%

Inaugurated the first fully integrated ship repair and fabrication facility in Mesaieed

Opened a regional branch

Launch of marine transport services in Doha Port, consisting of lighterage, berthing, and towage

Founding of Qatar National Navigation & Transport Company (QNNTC)
– The first shipping agent in Qatar