With headquarters in Qatar, Milaha Logistics offers a broad portfolio of logistics services within the Gulf Region, including warehousing and distribution, freight forwarding, transportation, and stevedoring services. We provide efficient transportation and logistics solutions with strategic partners and representation offices throughout the Region and around the world.

Milaha Logistics carefully develops comprehensive freight forwarding, project logistics service plans individually tailored to meet the specific requirements of our valued clients.

Milaha provides a “one-stop solution” to meet all logistics needs, whether transporting cargo within the Gulf, or relocating an offshore drilling platform across the seas, we have the expertise, experience, and commitment to service necessary to make it happen, safely and efficiently.

As the preferred supplier for various local Qatari business groups, and the first point of contact in an effort to increase supply chain efficiency, we are proud of our growing role in the Regional and Global economy.

Today, our presence is conspicuous in both the domestic as well as the overseas markets, with international network links in more than 65 global locations.

The combination of global reach and local knowledge is an absolute advantage for Milaha Logistics, and for our customers.

Comprehensive Supply Chain Solutions :


Complementary Milaha businesses include ownership and operation of a Non-Vessel Operating Common Carrier (NVOCC) with global service capability, and local container feeder vessels operations within the gulf region.

Main Services:


  • Provision of Trucks & Trailers on call-off basis
  • Transportation of break bulk cargo, Project cargo, containers and extra heavy shipments
Project Equipment Hire & Manpower Supply:
  • Provision of cranes, Forklift and manpower supply (riggers, operators, drivers and laborers) for clients in the energy, construction and industrial sectors

Value Added Services:

Custom Clearance:

  • Custom clearance services for incoming and outgoing cargo at all posts, boards as well airport through strong relationships with local authorities.
Warehousing & Storage:
  • Synchronized end-to-end solution for all warehousing & logistical needs.
Additional services:
  • Off-loading, de-stuffing, packing/stacking, and export packing services.
    • Milaha Logistics provides modern warehousing facilities with a full range of cargo storage and distribution capabilities serving customers’ needs in Qatar and in Dubai. Our strategically located facilities consist of open yard, closed storage, and dry storage capability.

      Throughout all areas of our business, Milaha Logistics utilizes the most advanced technology, and employs the latest warehousing management systems and software in order to provide the highest quality and value added services to our customers. Milaha Warehousing services provide access to best-in-class resources and expertise with dedicated customer service professionals.

      What Milaha can do for you:

      Make your business more competitive: Milaha offers synchronized end-to-end solutions for all transportation and logistics needs. We work with our customers to develop personalized solutions to improve competitiveness.

      Lower your warehousing costs: Milaha’s competitive fees and capabilities are driven by Lean and Six Sigma methodologies including EDI capabilities using our dedicated Warehouse Management system that can help you cut costs and meet your financial goals.

      Ship more, faster: Milaha’s 3PL services include freight forwarding, warehousing and land transport, complemented by a full range of ocean transport services.


      As part of its strong standing as a leading international provider of marine transport and logistics services, Milaha offers warehousing, custom clearance, freight forwarding, and 3PL services in Oman via its warehouse facilities and offices at the Sohar Free Zone.  Milaha has created a forward stock location, with initial floor plan of 600 SQM and a similar area for cross docking operations within the Sohar Free Zone. The Facility can cater for both long term storage and cross docking operations.

      Milaha’s logistics setup in Oman provides excellent opportunities for local, regional, and international importers and exporters, and will increase accessibility to the lucrative Qatari market. The company aims to continue exploring further expansion in Oman introducing its diverse and comprehensive portfolio of services.

      The UAE


      • Jebel Ali Free Zone South
      • Located off of Main N-S Highway E-11 (Sheikh Zayed Road)
      • Easy Access to Container Terminal at Jebel Ali
      • Easy Access to markets in the UAE and GCC
      Modern Warehouse Facility:
      • Built in 2006
      • Ambient warehouse with sprinkler system
      • Plot 15,000 m2 / 8,300 m2 warehouse
      • 16,800 m3 capacity / 12,130 pallet locations
      • Mezzanine floor and offices.
      Cargo Handled & Key Clients:
      • Electronics –  FMCG
      • Office Equipment
      • I.T. Products – Computers, Laptops,  Printers, Copiers, Fax Machines, Scanners,  I.T. Consumables, spares,
      • Medical Equipment
      • Textiles
      • Home and Office Furniture
      • Generators
      • Marine Engines
      • Automotive parts
      • Packaging material
      • Non Hazardous   Chemicals  in bags and drums
      • Personal Care products (Oils, Soaps, Powders, Shampoos, Skin Lotions, Deodorants, etc.)

Milaha Freight Services encompass air, sea, and land transportation, including Customs clearance and cargo insurance. The key to the success of the freight services is a worldwide network of business partners, enabling Milaha to efficiently move goods around the globe.

Ocean Freight

Milaha specializes in providing expert international ocean freight forwarding services to a varied client base comprising of Qatari industries, state-owned companies, large and mid-sized companies, medium and small enterprises, and individuals. Our expertise and efficient handling of every aspect of the shipping process makes us a vital component of our valued clients’ export departments as we offer client-specific, comprehensive ocean freight logistical solutions for a wide variety of cargoes.

Our long-term partnerships with numerous carriers, along with the latest information technology and extensive global networks spanning over 200 countries, and an unparalleled quality service, has made Milaha Freight Services one of Region’s leading international ocean freight forwarding service providers.

We provide all types of containerized shipping, from less than container loads (LCL) to 20′, 40′ and refrigerated containers. We also offer expert roll on /roll off services for cars, trucks and boats. Our ocean shipping experts are available to provide you with fast quotes to all destinations around the world.

Services Offered:

  • Full Container Load (FCL) Shipments
  • Less-than-Container Load (LCL) Shipments
  • Supply Chain Management
  • Temperature-Controlled Container Load Shipments
  • Project Logistics

Air FreightMilaha Freight Services’ international air carrier network links every principal trade lane by providing comprehensive air freight services to and from all major markets in Asia, Asia-Pacific, North and South America, Europe, Africa and the Middle East.

As an accredited IATA cargo agent, based on our financial and professional competence in the industry, Milaha Freight Services provides expert international air freight services, with customized logistics solutions for a wide variety of cargo requirements.

Milaha Advantages:

Strong associations with all major international airlines offering a wider network of destinations worldwide;

Competent Dangerous Goods regulations (DGR) accredited staff and experience in all aspects of air cargo;

Efficient door-to-door services (pre-carriages, crating and packaging, customs clearances, storage and warehousing);

On-carriage to final destinations, including online tracking of shipments as part of our transportation package;

Customs Clearance; Milaha Freight Services simplifies your customs clearance processes by ensuring documents compliance, and finalizing all Governmental formalities required for prompt cargo delivery.  Our professional and dedicated customs clearance team is well-equipped to handle all the necessary procedures and documentation for clearing all types of shipments and modes, import, export and transit clearance and project cargo clearance.

Land Freight

Milaha Freight Services provides safe, professional and timely delivery of manufactured goods, consumables, bulk liquids, petroleum, chemicals, raw materials, project cargos, wide loads, and heavy equipment within Qatar and the GCC Region. We have built a solid reputation of reliability in transportation of goods and parcels locally, and nationally through professionalism, competitive pricing and an extensive freight network. In order to fulfill these services, we are equipped with a state-of-the-art fleet of trucks and chasses, including low beds, flatbeds, and heavy equipment trailers.

Our land transport freight team designs customized freight and transportation plans to ensure the safety of cargoes across the world, from major metropolitan centers to remote destinations.  We are proud to provide our customers you with the highest quality logistics service, at competitive costs.

Our land transport freight services include:

  • Containers
  • Charters
  • Heavy Lifts (oversized cargo)
  • Break Bulk Cargo
  • Roll-on/Roll-off services

Milaha Third-Party Logistics (3PL) services are distinct from conventional logistics businesses, which separately handle a variety of roles in the distribution process, notably transportation and storage; our 3PL business model offers specialized and unique Supply Chain solutions tailored to our individual customers’ needs. We employ innovative and effective logistic solutions to enhance and support our customers’ supply chain management execution. Our goal, through efficient and skilled 3PL service performance is to achieve maximum benefit for the customer.

Milaha 3PL solutions cover a broad range of businesses, and our people, experience and resources are ready to handle the most challenging logistics projects. We can provide project management to optimally facilitate the movement of parts and materials from suppliers to manufacturers, or finished products from manufacturers to distributors, retailers or end-user consumers.

Our business relationships are based on trust, cooperation and working closely with clients, incorporating logistical fundamentals and bringing benefit through:

  •     Achieving substantial operating cost savings;
  •     Delivering maximum customer service through fast order turnaround times and error free performance;
  •    Cater to customers’ fast growing e-business logistics requirements;
  •    Maintaining higher client retention levels;
  •    Providing a greater range of revenue earning value added services.

Milaha 3PL Traits:

  •    Individualized client-specific design and proposal;
  •    Efficient implementation and optimal operational solutions;
  •    Extensive experience and unblemished performance record.

Milaha Contract Logistics, with its expertise and wide experience, has established a strategic business relationship with port authorities, major shipping lines and cargo agents. Our qualified personnel manage and handle millions of tons of bulk and break-bulk cargo annually, while ensuring the safety and timely delivery of goods. We are the leading personnel and equipment supply pool in Qatar, and have been supplying manpower to the local energy industry.

Our Specialization:

  •     Supply of Specialized Manpower for Warehouse/Open Yard Operations;
  •     Supply of Equipment for Warehouse/Open Yard Operations;
  •     Yard Operations;
  •     Warehouse Operations;
  •     Cargo bagging and stuffing;
  •     Rental of heavy equipment.

Rig and Barge Movement:

Milaha possesses the necessary infrastructure and rig moving experience and personnel for all rig relocation projects, with comprehensive packages to accommodate every aspects of rig moves, including all lifting and transportation services. Every project starts with a site survey, leading to a detailed move plan providing all details of the work method, safety requirements, personnel, and transportation.

Oil & Gas Projects:

Milaha is a pioneer in the supply of manpower to oil and gas projects with extensive experience and a loyal customer base.

On-going Oil &Projects:

  •     RasGas Operations Support Services for the Warehouse and Open Yard Contract;
  •     Qatar Petroleum Yard and Warehouse Operation Contract;
  •     Qatar Petrochemical Company (QAPCO) Bagging and Stuffing Contract;
  •     Qatar Fertilizer Company (QAFCO) Bagging and Stuffing Contract;
  •     Maersk Oil Yard and Warehouse Operation Contract;
  •     Weatherford Contract.

Crane for Hire:

Equipment rental options are available to meet the specific needs of the client or project. We operate a modern fleet of mobile all-terrain cranes, and have maintained a loyal client base, working alongside large national and international corporations, government agencies, construction companies and major oil and gas industries.

The current crane fleet has a capacity that ranges from 50 ton to 450 ton mobile cranes. All our fleet is on a twenty-four callout.

For quotations or services information please contact the following persons in charge :

Mr. Koshy Jacob (Manager) – Tel.: + 974 4494 9826 or Email

Mr. Samir Elsayed (Operations) – Tel.: + 974 4494 7175 or Email


Milaha Port Services is a business units of the Milaha Maritime and Logistics Pillar.

Milaha Port Services currently manages and operates Doha Port, the only commercial port in Qatar, with an annual container throughput capacity of approximately 750,000 TEUs (Twenty-Foot Equivalent Units).  In addition to containerized cargo, Doha Port also handles approximately 2.5 million freight tons yearly of Break Bulk, Ro/Ro and Project cargo, as well as livestock.

In September 2012, Milaha Port Services implemented the Jade Master Care TOS (Terminal Operating System) at Doha Port. The new TOS, combined with the Rostima labour management system, has enabled Milaha Port Services to streamline the port’s business processes, providing customers with the latest consignment information.

Milaha Port Services also manages and operates a stevedoring service at the Mesaieed commercial jetties, providing full services to Qatar Petroleum (QP), and the Q – companies in MIC. These operations include the handling of a wide variety of cargo types, from aluminum ingots to bulk grain shipments. In May 2011, Milaha Port Services began operations at the state-of-the-art Greenfield Container Terminal at Mesaieed CT7, with an annual container throughput capacity of 500,000 TEUs. Through diligent planning, intensive training and the ongoing professional development of Milaha Port Services staff, performance levels at the terminal include an average crane productivity in excess of 40 moves per hour (MPH). Safety performance at CT7 has achieved over 1.5 million man-hours worked without Lost-Time Accident (LTA), reflecting a dedication to safety regulations, excellent training and a strong spirit of teamwork.

Milaha Port Services has invested significantly in the training of staff across all areas of the business unit and has introduced a program of “process improvement” to further develop and provide operational performance which meet or exceed internationally recognized standards. We are dedicated to providing quality service to the port community, a safe and positive workplace environment for our staff, and an appropriate rate of return for our investors.

Doha Port is the only commercial port in the state of Qatar, handling most types of cargo (with the exception of liquid bulk). Milaha Port Services assumed operational and management control of Doha Port in February 2011, and has created a one-stop shop employing advanced technology and stream-lined procedures to improve the cargo clearance process, including Customs, Environmental and Health activities. A sophisticated short- and long-term berth planning system has also been implemented resulting in minimal waiting time, if at all, for vessels in the anchorage area.

The Jade Master Care Terminal Operating System” (TOS) has been implemented to upgrade operational input and status retrieval of data from manual to electronic, and improve efficiency at Doha Port. The Master Care system has also been integrated with the Qatar Custom’s single window internet platform. To further streamline operations and maximize the efficient utilisation of equipment and staff, Milaha has also implemented the Rostima Labour Management System (LMS). With this LMS in place, Milaha Port Services has been able to efficiently catalog and track comprehensive data records of all employees, including operational skillset and training requirements/schedules along with other necessary information for optimized personnel planning.

Milaha Port Services is committed to the increase of Doha Port’s annual container throughput capacity to a minimum of 750,000 TEUs through improved operational processes and yard strategy. We are continuing to invest in our dedicated and professional staff by providing comprehensive training programs at all levels. This includes an internal Qatarisation training module, as well as supervisory training and mentoring, equipment operator training and specialized labour training


The Port of Mesaieed, Mesaieed Industrial City (MIC), is situated at the terminus of the 36 nautical mile and the 40 nautical mile buoyed, partly dredged channel.

The port has been specially designed to provide services and facilities for customers in proximity to Mesaieed Industrial City. The strategic location of the facility enables it to serve as a hub for handling the raw materials required by local industrial complexes. The Port of Mesaieed provides dedicated container handling services at the CT7 Container Terminal, operated by Milaha Port Services. The terminal offers an annual container throughput capacity of 500,000 TEUs, and employs the most modern terminal procedures and management principles with state-of-the-art technology in all aspects of operations.

Located within Mesaieed Industrial City limits, the CT7 Container Terminal was the first purpose-built and fully equipped modern container terminal developed in Qatar.  It was designed and built to serve the requirements of Qatar Aluminum (Qatalum), and the Qatar Plastic Compounding Company (QPCC) for raw materials. Products manufactured for export are loaded into containers directly at the production facilities, and are transported by truck to the terminal. The facility’s administrative offices are also located near the terminal.

Qatalum’s first container loaded with ingots for export arrived at Mesaieed Port on the 14th of December 2009, and was loaded onto the first barge shipment on the 18th of December, coinciding with Qatar’s National Day, commemorating the beginning of Qatalum’s exports from Qatar.

The CT7 Container Terminal began operations on May 1st 2011. Container Planning, Stevedoring operations and engineering maintenance at the terminal are handled by Milaha Port Services and the Mesaieed Port Department Management Team.



Mesaieed Port provides expert stevedoring services. Milaha Port Services concluded a long-term contract with Qatar Petroleum to operate the commercial Berths 9 and 10 in 2008.  Operations handle all types of cargo, including:

  • Providing highly skilled and experienced stevedoring services to Qatar Aluminum (Qatalum), Qatar Chemical Company (Q-Chem), Qatar Petrochemical Company (Qapco) and Qatar Vinyl Company (QVC) at Berth 8.
  • Handling alumina and Petcoke bulk shipments for Qatalum.
  • Container handling at the  Q-Chem and Qapco berths.
  • Unloading industrial salt at QVC.


  • Port Operations: 24 Hours/Day- 7 Days/Week (excluding official holidays).  There is no work stoppage at Mesaieed with the exception of a 3-hour Friday prayer interval.  Operations are based upon two 12 hour shifts, beginning at 0600, and 1800, respectively.

Work force projects

In April 2011, Milaha Port Services adopted a new program designed to make our workforce as productive as possible, reducing labor costs, improving customer service, optimizing manpower, operational efficiency, integration, automation, forecasting and increased utilization, and balancing supply and demand.

In March 2012, the new system went live with the implementation of the Rostima Labour Management System, to help manage the labour allocation efficiencies of more than 1,450 employees within Milaha Port Services, throughout our different locations. Our goal is to enhance manpower utilization, and to find the most efficient approaches and concepts to develop the most effective methods increasing productivity.

At present, the Central Planning Team (CPT) manages and operates the system from our head office, with a team of six highly skilled workforce planners capable of strategizing the allocation of the port workforce by maintaining an accurate database (e.g. work hours, scheduling and overtime requirements) to improve port operational efficiencies and enhance productivity.

A process improvement plan was introduced with the objective of raising the overall performance of Milaha Port Services to internationally recognized operational standards. We compete on quality; made possible in part by our comprehensive and evolving database.


  •  Refined and improved the selection criteria for hiring staff, internal promotion for existing employees and the use of scientific assessment approaches, including PI (psychometric testing) and PLI (Professional Learning Indicator );
  • Support and administer effective internal policies, including standard operating procedures, company policies, and all rules and regulations;
  • Well-defined workforce KPIs /Performance Contracts;
  • Clear visibility on the annual Manpower Budget based on Gang Structure Study’s project;
  • Applying Six Sigma and Process Excellence methodology;
  • Comprehensive Employee data base,  (Manpower forecasting, Training levels, Skills pool);
  • Automated, systematic rostering and allocation, leading to a reduction in time and effort for the planning process, minimizing administration and decreasing errors;
  • Fair, transparent and balanced scheduling and allocation (including overtime equalization);
  • Centralized, standardized planning and management of employees;
  • Improved management reporting, making key data more visible to support better decision-making, ensuring compliance with a wide range of relevant legislation, and solving business problems related to staff, (Real-time Information Flow);
  • Workflow-driven: All projects and workforce processes are designed, controlled and audited using a built-in graphical workflow engine;
  • Providing organization and work breakdown structures to create, manage and report on functional and approval hierarchies, and to track information at any level of detail.



Milaha Port Services’ philosophy is that our people are our most valuable assets. For this reason the Port Services Training Section strives to enable employees to perform their duties to the highest standards by providing them with access to accredited training programs which will enhance and promote their professional knowledge, skills and ambition.

The heart of Milaha Port Services’ training concept embraces “the 70/20/10 principle”. This principle suggests that 70% of an employee’s development stems from on the job experiences, 20% from interaction with others and 10% is the result of formal training and coursework.

Our mission is to provide value-added services to all of functional departments, with an emphasis on Safety and Operations. We continuously work to derive the maximum benefit of our personnel’s potential, and to implement the training and professional development process to ensure the attainment of the knowledge and skills required to meet changing needs of the workplace. We achieve this through seamless, consistent, customer focused, and QUALITY-DRIVEN programs.


Milaha’s Vice President of VP Port Services, Mr. Peter Hope, placed an emphasis on the importance of training and investing in employees as one of the main drivers of achieving the company targets in a structured and timely fashion.

In 2011, Milaha Port Services established a training section leaded by Mr. Mohamed Nada, the Assistant Training Manager, and began an internal training course program which focused upon Operations and Safety. The training section produced significant achievements within a short period of time, including improved safety performance, the training of workers and staff (more than 1000 employees annually) based upon internationally recognized standards, qualifying a pilot group of supervisors and charge hands by delivering more job specific long-term training programs of working at heights training, ship working and wire lifting, lashing un-lashing, ISO awareness, TOS systems, ROSTIMA courses, and safety certificates.



Milaha Port Services’ Health, Safety, Security and Environment (HSSE) program is an organized approach to achieving our HSSE goals, objectives, and targets, and managing the HSSE risks and hazards associated with our business. Our ultimate goal is to protect our employees, the public, third-party cargoes, our property, and the environment in which we work and live. We understand and are committed to the importance of benchmarking HSSE Best Practices, including goal-setting, making measurable improvements, and meeting our organization’s HSSE Policy. This includes full compliance with all local legal requirements to achieve the best interests of our customers, employees and all other stakeholders. We are committed to the continuous improvement of HSSE management practices.

Many of Milaha Port Services’ HSSE achievements are the result of programs planned with specific, measurable, attainable, relevant and time-bound targets which were implemented over the past several years, and more methodically from 2010 onwards. Such ongoing progress depends on the foresight to plan and the commitment to execute.


Recent Milaha Port Services HSSE accomplishments include

  • Significantly reduced Personal Injury, Stevedore/Property damage rates compared with previous years;
  • Four million accident-free man hours as of the end of May 2014.
  • Annual Safety Refresher Training for more than 1,000 employees in only one month;
  • The creation of a First Aid clinic at Doha Port;
  • The initiation of a process of improving the bunkering permit and work permit procedure at Doha Port;
  • Conducting emergency drills ( Fire, Spill, Injury, evacuation…etc.) to understand the emergency response procedures at all relevant premises;
  • The effective communication of relevant safety aspects to employees through onsite safety campaigns and safety communication boards.
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