Services

The Port of Mesaieed, Mesaieed Industrial City (MIC), is situated at the terminus of the 36 nautical mile and the 40 nautical mile buoyed, partly dredged channel.

The port has been specially designed to provide services and facilities for customers in proximity to Mesaieed Industrial City. The strategic location of the facility enables it to serve as a hub for handling the raw materials required by local industrial complexes. The Port of Mesaieed provides dedicated container handling services at the CT7 Container Terminal, operated by Milaha Port Services. The terminal offers an annual container throughput capacity of 500,000 TEUs, and employs the most modern terminal procedures and management principles with state-of-the-art technology in all aspects of operations.

Located within Mesaieed Industrial City limits, the CT7 Container Terminal was the first purpose-built and fully equipped modern container terminal developed in Qatar.  It was designed and built to serve the requirements of Qatar Aluminum (Qatalum), and the Qatar Plastic Compounding Company (QPCC) for raw materials. Products manufactured for export are loaded into containers directly at the production facilities, and are transported by truck to the terminal. The facility’s administrative offices are also located near the terminal.

Qatalum’s first container loaded with ingots for export arrived at Mesaieed Port on the 14th of December 2009, and was loaded onto the first barge shipment on the 18th of December, coinciding with Qatar’s National Day, commemorating the beginning of Qatalum’s exports from Qatar.

The CT7 Container Terminal began operations on May 1st 2011. Container Planning, Stevedoring operations and engineering maintenance at the terminal are handled by Milaha Port Services and the Mesaieed Port Department Management Team.

TOS

DOHA PORT VESSEL REGULATION

Mesaieed Port provides expert stevedoring services. Milaha Port Services concluded a long-term contract with Qatar Petroleum to operate the commercial Berths 9 and 10 in 2008.  Operations handle all types of cargo, including:

• Providing highly skilled and experienced stevedoring services to Qatar Aluminum (Qatalum), Qatar Chemical Company (Q-Chem), Qatar Petrochemical Company (Qapco) and Qatar Vinyl Company (QVC) at Berth 8.
• Handling alumina and Petcoke bulk shipments for Qatalum.
• Container handling at the  Q-Chem and Qapco berths.
• Unloading industrial salt at QVC.

 

• Port Operations: 24 Hours/Day- 7 Days/Week (excluding official holidays).  There is no work stoppage at Mesaieed with the exception of a 3-hour Friday prayer interval.  Operations are based upon two 12 hour shifts, beginning at 0600, and 1800, respectively.

•  Refined and improved the selection criteria for hiring staff, internal promotion for existing employees and the use of scientific assessment approaches, including PI (psychometric testing) and PLI (Professional Learning Indicator );
• Support and administer effective internal policies, including standard operating procedures, company policies, and all rules and regulations;
• Well-defined workforce KPIs /Performance Contracts;
• Clear visibility on the annual Manpower Budget based on Gang Structure Study’s project;
• Applying Six Sigma and Process Excellence methodology;
• Comprehensive Employee data base,  (Manpower forecasting, Training levels, Skills pool);
• Automated, systematic rostering and allocation, leading to a reduction in time and effort for the planning process, minimizing administration and decreasing errors;
• Fair, transparent and balanced scheduling and allocation (including overtime equalization);
• Centralized, standardized planning and management of employees;
• Improved management reporting, making key data more visible to support better decision-making, ensuring compliance with a wide range of relevant legislation, and solving business problems related to staff, (Real-time Information Flow);
• Workflow-driven: All projects and workforce processes are designed, controlled and audited using a built-in graphical workflow engine;
• Providing organization and work breakdown structures to create, manage and report on functional and approval hierarchies, and to track information at any level of detail.

 

Training

Milaha Port Services’ philosophy is that our people are our most valuable assets. For this reason the Port Services Training Section strives to enable employees to perform their duties to the highest standards by providing them with access to accredited training programs which will enhance and promote their professional knowledge, skills and ambition.

The heart of Milaha Port Services’ training concept embraces “the 70/20/10 principle”. This principle suggests that 70% of an employee’s development stems from on the job experiences, 20% from interaction with others and 10% is the result of formal training and coursework.

Our mission is to provide value-added services to all of functional departments, with an emphasis on Safety and Operations. We continuously work to derive the maximum benefit of our personnel’s potential, and to implement the training and professional development process to ensure the attainment of the knowledge and skills required to meet changing needs of the workplace. We achieve this through seamless, consistent, customer focused, and QUALITY-DRIVEN programs.

Achievements

Milaha’s Vice President of VP Port Services, Mr. Peter Hope, placed an emphasis on the importance of training and investing in employees as one of the main drivers of achieving the company targets in a structured and timely fashion.

In 2011, Milaha Port Services established a training section leaded by Mr. Mohamed Nada, the Assistant Training Manager, and began an internal training course program which focused upon Operations and Safety. The training section produced significant achievements within a short period of time, including improved safety performance, the training of workers and staff (more than 1000 employees annually) based upon internationally recognized standards, qualifying a pilot group of supervisors and charge hands by delivering more job specific long-term training programs of working at heights training, ship working and wire lifting, lashing un-lashing, ISO awareness, TOS systems, ROSTIMA courses, and safety certificates.

 

HSSE

• Significantly reduced Personal Injury, Stevedore/Property damage rates compared with previous years;
• Four million accident-free man hours as of the end of May 2014.
• Annual Safety Refresher Training for more than 1,000 employees in only one month;
• The creation of a First Aid clinic at Doha Port;
• The initiation of a process of improving the bunkering permit and work permit procedure at Doha Port;
• Conducting emergency drills ( Fire, Spill, Injury, evacuation…etc.) to understand the emergency response procedures at all relevant premises;
• The effective communication of relevant safety aspects to employees through onsite safety campaigns and safety communication boards.

• HSSE-Supervisor/Anuraj Rajan

• Full Container Load (FCL) Shipments
• Less-than-Container Load (LCL) Shipments
• Supply Chain Management
• Temperature-Controlled Container Load Shipments
• Project Logistics

• Containers
• Charters
• Heavy Lifts (oversized cargo)
• Break Bulk Cargo
• Roll-on/Roll-off services

Milaha Third-Party Logistics (3PL) services are distinct from conventional logistics businesses, which separately handle a variety of roles in the distribution process, notably transportation and storage; our 3PL business model offers specialized and unique Supply Chain solutions tailored to our individual customers’ needs. We employ innovative and effective logistic solutions to enhance and support our customers’ supply chain management execution. Our goal, through efficient and skilled 3PL service performance is to achieve maximum benefit for the customer.

Milaha 3PL solutions cover a broad range of businesses, and our people, experience and resources are ready to handle the most challenging logistics projects. We can provide project management to optimally facilitate the movement of parts and materials from suppliers to manufacturers, or finished products from manufacturers to distributors, retailers or end-user consumers.

Our business relationships are based on trust, cooperation and working closely with clients, incorporating logistical fundamentals and bringing benefit through:

•     Achieving substantial operating cost savings;
•     Delivering maximum customer service through fast order turnaround times and error free performance;
•    Cater to customers’ fast growing e-business logistics requirements;
•    Maintaining higher client retention levels;
•    Providing a greater range of revenue earning value added services.

Milaha 3PL Traits:

•    Individualized client-specific design and proposal;
•    Efficient implementation and optimal operational solutions;
•    Extensive experience and unblemished performance record.

Milaha Contract Logistics, with its expertise and wide experience, has established a strategic business relationship with port authorities, major shipping lines and cargo agents. Our qualified personnel manage and handle millions of tons of bulk and break-bulk cargo annually, while ensuring the safety and timely delivery of goods. We are the leading personnel and equipment supply pool in Qatar, and have been supplying manpower to the local energy industry.

Our Specialization:

•     Supply of Specialized Manpower for Warehouse/Open Yard Operations;
•     Supply of Equipment for Warehouse/Open Yard Operations;
•     Yard Operations;
•     Warehouse Operations;
•     Cargo bagging and stuffing;
•     Rental of heavy equipment.

Rig and Barge Movement:

Milaha possesses the necessary infrastructure and rig moving experience and personnel for all rig relocation projects, with comprehensive packages to accommodate every aspects of rig moves, including all lifting and transportation services. Every project starts with a site survey, leading to a detailed move plan providing all details of the work method, safety requirements, personnel, and transportation.

Oil & Gas Projects:

Milaha is a pioneer in the supply of manpower to oil and gas projects with extensive experience and a loyal customer base.

On-going Oil &Projects:

•     RasGas Operations Support Services for the Warehouse and Open Yard Contract;
•     Qatar Petroleum Yard and Warehouse Operation Contract;
•     Qatar Petrochemical Company (QAPCO) Bagging and Stuffing Contract;
•     Qatar Fertilizer Company (QAFCO) Bagging and Stuffing Contract;
•     Maersk Oil Yard and Warehouse Operation Contract;
•     Weatherford Contract.

Crane for Hire:

Equipment rental options are available to meet the specific needs of the client or project. We operate a modern fleet of mobile all-terrain cranes, and have maintained a loyal client base, working alongside large national and international corporations, government agencies, construction companies and major oil and gas industries.

The current crane fleet has a capacity that ranges from 50 ton to 450 ton mobile cranes. All our fleet is on a twenty-four callout.

For quotations or services information please contact the following persons in charge :

Mr. Koshy Jacob (Manager) – Tel.: + 974 4494 9826 or Email

Mr. Samir Elsayed (Operations) – Tel.: + 974 4494 7175 or Email